How do i book?
Kindly pick from our Rates any package that best suits your event, and enquire date of availability with us through our email or socials.30% of the selected package should be made to secure date and confirm booking.Full payment and installment is also accepted.You can also Call or WhatsApp any of our contact numbers for assistance and clarity. Please do well to read our T&Cs before making any commitments, as it is deemed as your acceptance of our Contract. Planning towards your event is commenced after booking. A photographer, videographer and Creative Director; depending on the chosen package will be then assigned to your event .
Who Will shoot my event?
BrownEye Creatives is a team of young highly creative photographers & Videographers , who will come together to bring out best from your event. Whoever dressed in our uniform and identifies as a team member will collaborate to bring out the best from your event.
Where Is BrownEyeCreatives Located?
Our Studio & office space is located in Tafo-Kumasi, Ashanti Region, with our photographers and videographers operating mostly in Accra, Kumasi & Tamale. We are open and available to travel beyond Ghana & the Ashanti Region. Trips outside the Ashanti Region and Ghana will require that we are there a day before to enable adequate preparation and rest for the day ahead.
Do You shoot events anywhere?
We love destination weddings, we are always available to travel and work in other parts of Ghana and beyond. However for events outside Kumasi, will require the team to be there a day before the event to ensure adequate preparation. Clients will be required to cater for Accommodation and transportation.
How many Photographers/ Videographers will be at the event ?
Depending on the package selected, every photography package comes with a lead photographer and an assistant, with premium packages coming with 2 photographers, whereas every videography package comes with 2 videographers unless specified in the package as one videographer.
However there could be as many shooters as you want. Extra photographers/videographers come with extra charges.
How many Hours will you stay/leave my event?
Coverage hours are specified on selected package. We will arrive at the event an hour to when the event starts, the time starts counting immediately the team gets to the event grounds . It will be appreciated if, clients inform us, if there will be extra hours, to make the team plan ahead. Extra hours come with additional charges.
When does The Event planning start with BrownEye Creatives?
Planning with us starts when the booking process is complete and full payment has been made. We highly recommend giving us the details of your event, to help us plan and bring out the best for your event.
How Long Does it Take Deliver Pictures/Deliverables ?
Clients will have access to all unprocessed images in JPEG format within 1-2 working days via our online storage for selection. Post production starts after confirmation of the selection . The highlight of pictures of our clients will be delivered within 7-14 days via our online storage. 15 photos will be released within the set number of days stated above.
A short trailer of the video coverage will be ready between 7-14 days and the full video will be ready in 40-60 days.
Final delivery will be made involving all deliverables being it pictures and videos stated in the desired package chosen by our clients between 40-60 days. However we offer same day edits and express service at an additional fee(check extras for more details)
What is Unprocessed JPEGS, Edited/Retouched images
All images delivered on the flash drive will be edited, with its retouched images as specified on the package.
Unprocessed JPEGS are the images straight out of the camera untouched
Edited images = normal light and colour adjustments for correctly exposed images.
Retouched images = edited images + skin tone correction, skin smoothing, blemish removals.
What is your refund policy?
There will be no refunds after booking and for clients who cancel their events or fixes date which won’t be convenient for the BrownEye Creatives Crew.
In the event of equipment failure, lost or stolen equipment or images, the Company shall have limited liability in returning 100% of deposits.